- Appointments & Scheduling
- Payment & Rates
- Grooming
- Puppies
Yes, do make an appointment with us to ensure a slot!
Walk-ins are subjected to availability, you can make an appointment with us through WhatsApp via our number : +65 9786 6707
For weekdays booking, do try to book at least 1 day in advance.
For Weekends booking, we will recommend at least 2-3 days in advance.
Do try your best to inform us at least 48 hours in advance so that we can reschedule your appointment or give up the slot to other paw-kids!
Our customer service hotline operating hours are from 11am-7pm from Tuesday to Sunday (excluding PH) We will respond to you as soon as possible!
We will send you a message through WhatsApp or give you a call to confirm your booking if you’ve sent a request through our Setmore site or Website.
Our transportation service pick up timing is from 9-11am, drop off will be 6-8pm.
The timing stated is just an estimate and we might be earlier or later depending on traffic conditions, weather and other factors.
The grace waiting period is 15 minutes so do ensure that someone is ready to pass us or pick up your paw-friend!
We will need your pet’s name, breed, weight and also the service you’re looking to do!
You can also include information that might be helpful to us during their grooming session. (eg. just went for sterilzation)
We currently accept credit card/debit card, PayNow and GrabPay payment.
All puppies, services and products are NETT pricing.
Our grooming charges varies by the dog’s breed and weight and the services you’re looking to get!
These are the sizes we charge by :
- Small size : under 5 kg
- Medium Size : 5 to under 15kg
- Large Size : 15 to under 25kg
- Xtra Large : 25kg and up
You can refer to our price list for more information!
We are very transparent with our pricing and any additional cost will be made known to you before we commence grooming.
Do note that DeMatting charges is not fixed and will be dependable on severity of matting and time taken to Dematt fully.
We recommend a regular grooming every 2 to 4 weeks to keep your pet’s coat, skin and hygiene in tip top shape!
All puppies are welcome to come to our grooming salon 2 weeks after they’ve completed their basic puppy vaccination!
Grooming will take anywhere from half an hour to 3 hour, depending on the haircut, condition of fur/skin and the behavior of pets!
Our priority will always be the pet’s safety and comfort so we might take longer to make their grooming experience as comfortable as possible!
Do note that grooming timing might also be longer during peak periods such as before CNY, XMAS and weekends.
Yes! We created an open concept grooming so that paw-rents can see the grooming process.
However in the event that your fur-baby gets too distracted, we will advise you to watch from a further distance for the safety of your pet.
Yes, we do groom senior dogs!
However do let us know in advance so that we are able to prepare and accommodate to their specific needs.
If your pet has an history of aggressive behavior, do inform us beforehand, you can provide us with some information of past grooming experience and extend of aggression.
We will then advise whether it is safe to do a grooming session.
In the event that your pet displays aggressive tendencies or have injured our staff, we may find it neccessary to stop the grooming process for the safety of your pet and our groomers.
Expect an adjustment period for both you and your puppy. Your new puppy might be nervous or scared, so provide a calm, comfortable space and plenty of patience.
In the initial adjustment period which might take around 2 weeks to 3 weeks, your puppy might exhibit signs of soft stools, reclusiveness, lethargic and refusal to eat or drink. These symptoms are part of them adjusting to their new household and are not harmful.
Establishing a routine will help your puppy feel secure. Be prepared for some initial house-training challenges and a lot of attention to help your puppy acclimate.
Outdoor Training: Start with a consistent schedule for feeding and bathroom breaks. Take your puppy outside frequently, especially after meals, naps, and playtime.
Use positive reinforcement, like treats and praise, when your puppy eliminates outside. Be patient and avoid punishment; instead, redirect accidents to the appropriate area.
Indoor Training: Designate a specific area with a pee tray/pee pad or similar, try not to change the area where they will be relieving themself as it makes them confused. After they pee, wipe up their urine with a tissue and dab it onto the pee pad for them to get familiarized with the smell and location of where they are supposed to go.
Take your puppy to the spot every 1-2 hours, and immediately after eating, drinking, or waking up. Immediately praise and reward your puppy for using the spot. Avoid negative reinforcement Thoroughly clean any accidents with an enzyme cleaner (urine off) to prevent repeat offenses.
The puppies at OnlyPaws are currently on a mix of Kibbles and frozen cooked food. The brands are Absolute holistic (tuna and salmon) and Underdog (pork flavor).
Follow the feeding guidelines on the packaging or consult your vet for recommendations based on your puppy’s breed, size, and health. Always provide fresh water and avoid feeding table scraps.
Some foods that are poisonous to dogs will be grapes, raisins, onions and garlic, xylitol, alcohol, avocados, caffeinated food or beverages and macadamia nuts.
Puppies need a series of vaccinations and check-ups. Follow the vaccination dates provided on their health booklet for their puppy vaccination (if uncompleted).
Do schedule an annual health check and vaccination to keep your puppy safe and healthy.
Puppies typically need vaccinations for distemper, parvovirus, hepatitis, and rabies. Your vet will provide a vaccination schedule and may recommend additional vaccines based on your puppy’s lifestyle and risk factors.
OnlyPaws will cover all puppy vaccinations (up to 4 shots or as advised by vet).
Socialization is crucial for a well-adjusted puppy. Gradually expose your puppy to various people, pets, environments, and situations. Ensure these experiences are positive by using treats and praise.
Remember to always keep your puppy on a tight leash during socialization with other dogs outside and look out for signs of aggression either from your puppy or other dogs. In such scenarios you can interrupt or redirect your puppy’s attention, increasing distance between your puppy and others.
Signs of Aggression includes:
Body Language:
- Stiff Body: The dog may have a rigid posture.
- Raised Hackles: The fur along the back might be standing up.
- Tail Position: A raised or stiffly wagging tail can indicate agitation.
Facial Expressions:
- Snarling or Growling: Audible growling or showing teeth.
- Direct Staring: Prolonged, intense eye contact can be a sign of aggression.
Barking and Growling: Aggressive dogs may bark loudly or growl when they feel threatened or defensive.
Lunging or Snapping: Quick, sudden movements towards a person or animal.
Ears and Eyes:
- Pinned Ears: Ears pulled back against the head.
- Wide Eyes: Eyes may be wide and unblinking or have a hard, fixed stare.
Defensive Behaviors: The dog may try to back away, growl, or snap when approached
Start with basic obedience training, including commands like sit, stay, and come. Positive reinforcement techniques work best. Consistency, patience, and short training sessions are key.
Basic training helps prevent behavioral issues and strengthens your bond with your puppy. Basic training guides can be found on the internet, do note that not every training method will work for every puppy and you might have to try different methods to see which one works best for your puppy.
Grooming needs vary by breed. Long coat breeds require regular brushing of fur (Everyday if possible) to prevent matting of fur. Brushing of teeth, cleaning of ears and paw pads should also be done regularly to prevent tooth decay or skin problems.
Basic grooming should be conducted every once a month (inclusive of nail clipping, ear cleaning, paw pads and sanitary area shaving, anal gland expressing and shower + blow dry) to ensure their essentials are taken care of, basic grooming also alerts the groomers to hidden skin problems or ear infections which can then be brought up to you.
Full grooming (cutting of fur) can be conducted every 1-2 months (depending on the style and length of fur you do)
Monitor your puppy for symptoms like loss of appetite, vomiting, diarrhea, coughing, or lethargy.
If you notice any concerning signs, contact your vet promptly. Early intervention is crucial for addressing health issues.
Prevent behavioral issues through early training, socialization, and providing plenty of physical and mental stimulation.
Avoid negative reinforcement; instead, focus on positive reinforcement and redirecting unwanted behaviors.
Regular exercise and playtime help keep your puppy happy and well-adjusted.
Puppies are curious and may get into things they shouldn’t. Remove or secure hazardous items such as electrical cords, small objects, and toxic plants.
Ensure your puppy has a safe space to explore and play, and supervise them to prevent accidents.
You can ensure a safe space by putting up a small playpen, you should also mesh your gates to prevent them from running out of the house.
Discuss the best time to spay or neuter your puppy with your vet. Many vets recommend the procedure around 12 months of age, but it can vary depending on the breed and individual health factors.
Always seek advise from your vet for the best time to spay or neuter your puppy.
Puppies have high energy and need regular exercise. Provide daily playtime, walks, and interactive toys to keep them physically and mentally stimulated.
A tired puppy is usually a well-behaved puppy.
If you have concerns about your puppy’s behavior, consult with a professional dog trainer or behaviorist.
They can provide guidance and support tailored to your puppy’s needs.
Prepare your home in advance by setting up a comfortable space for your puppy, gathering necessary supplies, and creating a consistent routine.
Be patient and understanding as your puppy adjusts, and seek support from your vet or a professional trainer if needed.
Deworming:
- Oral Medications: Drontal Pills (can only be bought at Vet)
- Topical Treatments: Some products, like certain flea and tick preventatives, also help with deworming.
Flea and Tick Prevention:
- Oral Medications: Products like Revolution, NexGard, Bravecto and Simparica are effective against fleas and ticks and are administered monthly.
- Topical Treatments: Frontline Plus, Advantage II, and K9 Advantix II are applied to your pet’s skin and offer protection for a month.
- Collars: Flea and tick collars provide long-lasting protection and are convenient for many pet owners.
- Shampoos and Sprays: These can help manage an existing flea or tick infestation but are usually not as effective for long-term prevention.
For puppies under 5 months, AVS will allow you to pay a one time annual license fee of $13.50, giving you time to have your pet sterilized.
After sterilization, submit your certificate through the AVS PALS website to get a lifetime license for $35.
If you choose not to sterilize, the annual renewal fee is $81. All pets have to be registered and licenses have to be renewed in Singapore.
